Refund policy

  • Returns accepted within 20 days of delivery for a refund to the original payment method.

  • Items must be unused, unwashed, in original packaging, with tags attached.

  • For health & safety reasons, worn/washed pajamas or opened markers cannot be returned.

  • Return label cost is deducted from the refund amount.

To start a return or exchange, email us at hello@joypick.co with your order number.